Terms and conditions

Terms and Conditions

When signing a Registration Form to use the services provided by Abby's Yoga you agree with the below Terms and Conditions.

1. Written Communication

1.1. You accept that communication may be in an electronic form including, but not limited to e-mails or information posted on our website. For contractual purposes, you agree and accept that any electronic communications comply with any legal requirement that such communications be in writing.

1.2. Abby's Yoga can provide notice to you by the e-mail address that you most recently provided to Abby's Yoga or by post to the most recent postal address provided. Pass holders are required to keep their contact details up to date within their account or give written notice to Abby's Yoga of any change of address or email.

1.3. It is your responsibility to ensure that any notice served by e-mail has been sent to the correct email address of the addressee. The correct email address can be obtained from the reception at Abby's Yoga or the Abby's Yoga website and may change from time to time. It is your responsibility to ensure that any notice served by post is sent to the correct studio address and has been placed in the post. The correct studio address can be found on the Abby's Yoga website.

1.4. By registering to our site you agree to receive our news and promotions via email / text.

2. Liability

As a result to my enrolment to become a student of classes offered by any of the Abby's Yoga companies I accept that it is my responsibility to adhere to the following:

2.1. Seek medical advice, prior to undertaking any activity offered at Abby's Yoga, and to be found in good health and fully able to all exercises and classes which I am to practise at Abby's Yoga. I must always update teachers on any new medical issues. If I have any medical condition I understand that I am NOT authorised to take any class without my doctors medical prior approval.

2.2. Faithfully follow all instructions given to me by authorised instructors as to when and how to perform and not perform yoga, body movement exercises and wellbeing activities. I understand the practise, in a heated or non-heated room, of Yoga, group exercise (with and without props) and wellbeing activities may expose to risk of personal injury, disease, or death and I knowingly and willingly assume such a risk.

2.3. I understand and agree that I will receive instruction in Yoga, body movement theory and exercises and wellbeing activities only. I acknowledge that any suggestions regarding yoga, exercise, and wellbeing are neither diagnostic nor prescriptive and that I hold not liable Abby's Yoga, its employers, officers, directors, shareholders, and contract trainers for any damage to or theft or personal property on or away from Abby's Yoga premises, or personal injury, including but not limited to bodily injury, disease, disability, death, humiliation, or consequential loss of any kind arising out of my participation in any Abby's Yoga's activity or event.

2.4. In the event that I am pregnant, I will not attend any class until I have discussed the potential risk to my unborn child / fetus with my doctor. and informed the yoga teacher. I agree that I will follow my doctors' recommendations on behalf of myself, my heirs, spouse or other interested party hold harmless Abby's Yoga for any possible injury to my unborn child / fetus.

2.5. If I am under 18 years of age, I warrant that I have disclosed my age to Abby's Yoga. For regular classes, I must be at least 16 to participate and have a parent or guardian present on the premises during the class.

2.6 I will fill in a medical waver before my first class and consult my doctor should I have any condition that may impact my ability to practise yoga and inform my teacher if my medical situation changes. 

2.7. I understand that Abby's Yoga may, from time to time, record and stream live through transmittable media the classes which I attend for the purposes of making such classes available to viewers online. I acknowledge that Abby's Yoga will use reasonable efforts to ensure that my image is not identifiable on such media, however, to the extent that my image is identifiable to viewers of this media, I hereby give my consent to the use of my image for the purposes of making the classes available to online viewers.

2.8. I understand my data will be saved by Abby's Yoga and used for marketing purposes but not shared to third parties.

2.9. I have read and fully understand the Abby's Yoga Terms and Conditions including the requirement to pay fees for late cancellations.

3. Class Times

3.1. Current class times are as advertised in the studio and on our website. We reserve the right to alter class times on reasonable notice.

4. Refunds and Exchanges

4.1. I understand that registration fees and payments for classes (drop in class, class packages, memberships) are non-refundable and passes cannot be exchanged, including where classes are offered through alternative means, such as live streaming.

5. Cancellation Policy

5.1. Class bookings must be cancelled by email by the the student at least 48 hours before the start of the class. Should the Pass Holder cancel within this 48 hours timeframe, this will be classified as a "late-cancellation." If you do not cancel at all and do not attend, this will be classified as a "no-show."

5.2. Students must sign into class at least 5 minutes prior to the class start time or they may not be granted entry and this will be classified as a late-cancellation.

5.1.5. It is necessary to book online prior to attending a class at Abby's Yoga. Class spaces are handed out on a first come first serve basis. If there is no space in the class, students will not be able to attend the class at that time.

6. Memberships

6.1. The current class pass/membership fees are as advertised by us. We reserve the right to increase the class pass/membership fee by giving you at least 2 months' notice prior to renewal.

6.2. We reserve the right to refuse class pass/membership to anyone at our discretion. We may ask anyone who in our opinion disrupts or may disrupt any class without good reason to leave, and we may terminate that person's class pass/membership with immediate effect.

7. Workshops and Retreats

7.1. Workshop and retreat bookings are non-refundable. If a workshop or retreat is cancelled, a full refund for any monies is paid or the option to transfer onto another retreat or workshop will be offered to the individual.

STUDENT CONDUCT

Yoga students will be expected to behave in a professional manner at all times. Standards of conduct policies include, but are not limited to:

- No sexual harassment of any type or form will be allowed.

- No substance use or abuse during the Abby's Yoga training hours will be accepted

- No smoking allowed on Abby's Yoga premises 

- No breach of confidentiality will be tolerated

- Please be mindful of personal hygiene during the programme

- Harassment of Abby's Yoga team and peers will not be tolerated

Failure to comply with the standards of conduct policies will be handled by the Facilitator.

Failure to comply will lead to conduct warning or dismissal

CANCELLATION

Cancellation of classes or sessions due to unforeseen circumstances may occur. Additional dates will be added near the end of the programme if a cancellation is necessary. In light of the Coronavirus outbreak, Abby's Yoga reserves the right, at its discretion, to change or modify the class schedule. We commit to offering alternative classes or teachers, if for any reason the class you have paid for cannot run.

REFUNDS

Classes are non-refundable due to the restrictions on numbers for in-studio training, except in the event of unexpected medical circumstances. No refunds will be made after 48 hours before the start of the planned class as this is seen as a late cancellation.

STUDENT FEEDBACK AND COMPLAINTS

We welcome feedback as we know that any feedback helps to improve. Complaints may be email hello@abbys-yoga.co.uk, we will do our best to come to a solution that supports you.